ShoeFeature Return & Exchange Policy

 

If you are not happy, neither are we. Your satisfaction and love for the products we offer is and always will be our #1 goal!

 

Our items sell fast and are limited in quantity. This is due to high demand and regard for exclusivity.

 

ShoeFeature will under NO circumstance accept returns or refunds of product or merchandise.

 

NO RETURNS.

NO REFUNDS.

 

Exchanges, however are welcomed and are dependent on inventory availabilities. EXCHANGES MUST BE DONE WITHIN 7 DAYS OF PURCHASE DATE!

 

Since our fashion inventories are limited and constantly on the move, you must make a new purchase to secure the item that you want to exchange and ship original item back for refund.

 

Original shipping fees are non-refundable and customers are responsible for sending item back to us.

 

 

Intentional/unintentional alterations to the merchandise, packaging, tags or shoe box's exterior that different to original condition will be subject to fees or negation of exchange.

 

Services provided by ShoeFeature DBA, ShoeFeature.com and ShoeFeature INC are non-refundable and non-transferable. The client booking the appointment may postpone or re-schedule the event, with a minimum 14 hour notice. Once this occurs, the client may redeem the service at a later date, within the discretion of BOTH parties. 

 

ALL ITEMS IN THE CLEARANCE SECTION ARE FINAL SALE.